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Retail Applicant Tracking System

Recruitment in the Retail Sector can be extremely challenging and fast paced. Managing a centralised shared-service that works with managers at a branch level is the goal of many top retailers.

Eploy's ATS (Applicant Tracking System) and Talent CRM is designed to help retailers take control of their hiring processes.

Which channels do retailers use for sourcing candidates?

Which channels do retailers use for sourcing candidates?

Retailers rely on their Website/Careers Site for finding candidates for their open positions, but there is widespread use of Job Aggregators (82%). Employee Referrals and Professional Social Networks, like LinkedIn, have an equal take up of (78%).

An increasing amount of in-house recruitment teams within the Retail sector also turn to Agencies for help in filling their jobs (54%). This can have an impact on a company's cost of hire. Is this something that more effective use of an ATS/talent pooling could mitigate? 

Source: 2021 UK Candidate Attraction Survey

Which sourcing channels work best in retail?

How do Retail recruiters succeed with talent attraction? The Sourcing Quadrant shows those channels that are and are not working. Having a great Careers Site is one of the ways in which retailers can attract a decent quantity and quality of candidates, it's a great way to bulld candidate engagement. However, all of those channels in the top quadrants are working towards delivering a mix of quality and quantity of candidates.

Social Media continues to disappoint as an effective sourcing channel and is joined by CV Databases. This insight may provide some tips for how to use social media to connect with candidates.

Worth mentioning is that programmatic advertising is a channel utilised by this sector. It is delivering the quantity of candidates but has a way to go to get the desired quality. 

Source: 2021 UK Candidate Attraction Report

Which sourcing channels work best in retail?
How will levels of hiring in the retail sector change in next 12 months?

How will levels of hiring in the retail sector change in next 12 months?

In Retail and other branch based businesses, recruitment looks likely to increase considerably (73%). Just 3% of respondents suggest recruitment will decrease, and 24% anticipate no change. Recruitment marketing budgets are predicted to increase by 53% and 38% see no change to budgets to support the increase in hiring. 

With the combination of those involved in recruitment and the increase in hiring it's important that there is access to simple, streamlined tools that allow collaborative recruitment on the go. That's why, with Eploy - as well as getting an award winning Applicant Tracking System, you get a dedicated hiring manager portal that's easy to use. You can raise job requisitions, view and sort candidates, arrange interviews, manage communications and track every action - and more.

Eploy also integrates with leading products and services in recruitment technology, so if you are looking to multi-post jobs through providers such as Retail Week Jobs, Retail Jobs Board or other top retail job boards we can do that too!

Retail sector hiring challenges

Recrutment challenges for the sector include scarcity of candidates and continued disruption due to the pandemic and advertised salaries being lower than market average. Addressing challenges to alleviate candidate sourcing will require greater precision of understanding candidate sourcing channels.

 We know from the Candidate Attraction Report Research that those who have an active metrics and analytics programme consistently report greater quality of the candidates they attract.

Having analytics at your fingertips where you can create custom dashboards to measure and monitor means that measurement becomes second nature. With Eploy you get complete recruitment analytics built in that cover every aspect of your hiring process - all in real-time.
Retail sector hiring challenges
Award-winning Online Candidate Experience

Award-winning Online Candidate Experience

Retailers know why delievering a great customer experience is vital - whether it's in-store or online. And it's no different with their recruitment - quite often your customers are your potential candidates too!

At Eploy we've helped many retailers provide a retail level experience for their online applicants, and with Eploy's Award Winning Candidate Portal (OnRec 2022 Award - Best Candidate Experience) you'll be off to a flying start.

Because Eploy is not just a recruitment management system, your candidate journey can be seamlessly integrated into your website, or dedicated careers site. Download the Eploy brochure and discover faster, smarter recruitment management software.

...and award-winning ATS projects

As well as winning awards for our software, we've helped our customers deliver award-winning recruitment solutions too.

Here are some of our award winners for talent, innovation and recruitment achievement in 2022 and 2021.

  • Wren Kitchens - The Best Online Candidate Experience Award
  • NHS Digital - The Best Use Online Recruitment in the Public Sector
  • Fitness First - Best Use of Mobile Award
  • Riada Resourcing - Best Use Online Recruitment (Recruitment Agency)
...and award-winning ATS projects

Retail ATS & Talent CRM Case Study
How Dunelm deliver a great candidate experience


What's your biggest recruitment challenge?

Eploy Recruitment Software is designed to help in-house recruitment teams achieve faster, smarter recruitment. Find out how we can help you meet your business objectives...

We believe

Finding candidates who are the perfect fit for your roles is always challenging. Fortunately Eploy’s world-class applicant tracking system and recruitment software makes it much, much easier. 

Eploy applicant tracking system & recruitment software is precision-engineered to work on every platform and add value to every stage of the recruitment journey. We automate and simplify processes to attract, engage and employ candidates quickly. With a high degree of measurability, you can track costs and identify performance gaps accurately.

Our software is reinforced with market-leading mentoring and cross-sector expertise so you get training and support to achieve a powerful commercial advantage.