Support

Whenever our clients speak to our support team, they know we’ll do all we can to help.

We employ people who know what they are doing and care about doing a good job.

We back them up with unwavering standards of team training – training that is then passed on to our clients so they can achieve their objectives over the long-term.

What our customers say

  • "Calum has always been able to assist me with my issues or questions- no matter how small or simple they are! I'm always confident that my call will be actioned and a positive outcome will happen." 

  • "Calum has smashed it as usual."

  • "Fast response, simple solution and good manner. Happy to recommend the support… as we get used to our new Eploy system!"

  • "Great help and assistance beyond my initial enquiry."

  • "Alayna was really helpful and did not give up until my issue was resolved, thank you."
     

  • "Great service, prompt reply in topping up our account to enable us to text our candidates. Very much appreciated."

  • "Really excellent service - very happy!"

  • "Response was good, I was kept informed and the changes did exactly what it said on the tin. Thank you."
     

  • "The support I have had from Eploy has been fantastic, thank you to you all."

  • "The support we received was fantastic and both Alayna and Callum were a pleasure to talk too and were extremely helpful. A credit to you team. Thank you!"

  • "Always awesome!  Goes above and beyond."
     

  • "Fantastic support, prompt and on the ball."

  • "Great service in a great time frame, many thanks."

  • "Prompt and professional service as always."

  • "Rapid good service- thanks."
     

  • "Really good. Well done chaps, quick as usual."
     

  • "Thorough dealing with the issue... Very happy with how it was dealt with."

  • "Always spot on with assistance - very happy with all aspects of Eploy and Support. Sam always keen to help."
     

  • "It's not just this enquiry that I've been satisfied with. All my enquiries have been dealt with in a responsive and professional manner."
     

  • "Brilliant service as ever, fast, friendly and gave me the answer I needed! Many thanks."

  • "Speedy response and my query was resolved with efficiency. As always, brilliant service. Thank you Sunny."

  • "Very helpful and great to know that there are techy people who a technophobe like me can rely on out there :-)"

  • "Very satisfied with the work undertaken, prompt and efficient as always!"

  • "Excellent service. Quick and efficient and with a friendly email!"

Your recruitment support team

Your recruitment support team

Our support superstars know Eploy by heart. They’re here to make sure you stay up and running with Eploy Recruitment software. Our team has worked with hundreds of Eploy implementations across all sectors, we talk your language... and we’re fluent in Eploy too.

Eploy knowledge base

The Eploy knowledge base is your online resource centre for Eploy recruitment software. It’s filled with help guides, video tutorials and FAQs. Customers can login and raise service requests and track progress of open tickets.
Eploy knowledge base
Submit a Service Request

Submit a Service Request

You can raise a service request and track the progress of your current support tickets online 24/7.

Free customer webinars

We run regular webinar sessions that are free for all customers. Whether you’re looking for a refresher on a particular product area, or you want to take a look at the latest functionality, Eploy webinars are jargon-free and free to access. And even if you can’t make the live event, we posts recordings of each webinar on the Eploy Support Centre.
Free customer webinars

We provide professional services to ensure your recruitment success

We believe

Finding candidates who are the perfect fit for your roles is always challenging. Fortunately Eploy’s world-class recruitment software solutions make it much, much easier. 

Eploy recruitment software is precision-engineered to work on every platform and add value to every stage of the recruitment journey. We automate and simplify processes to attract, engage and employ candidates quickly. With a high degree of measurability, you can track costs and identify performance gaps accurately.

Our software is reinforced with market-leading mentoring and cross-sector expertise so you get training and support to achieve a powerful commercial advantage.

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