Customer Success

Whenever our clients speak to our customer success team, they know we’ll do all we can to help.

We employ people who know what they are doing and care about doing a good job.

We back them up with unwavering standards of team training – training that is then passed on to our clients so they can achieve their objectives over the long-term. Be it finding the best recruiting crm system to fit your business, or making alterations/providing training on your current systems, you can always trust that Eploy has your best interests at heart.

What our customers say

  • "Daisy is always so helpful and very friendly. always happy to help and give reassurance during this time, it was just what i needed. 
    Thank you so much" 

  • "Andy was extremely helpful, and able to effect my request extremely quickly."

  • "Daisy is always very helpful and proactive support."

  • "David sorted this out for me really speedily. He was super friendly (as are all of your team), and made things easy peasy. Thanks!"

  • "Clear and concise advice received from Jamie, responses were received very quickly"

  • "As usual David gave great service and managed to fix the issue that I had. Thanks David"

  • "Really excellent service - very happy!"

  • "Response was good, I was kept informed and the changes did exactly what it said on the tin. Thank you."

  • "AMAZING!! Dave was so helpful, not sure what I would have done without his swift support."

  • "Very fast effective response, really helped in a crucial time of need! Thank you so much! :)"

  • "Very quick turnaround was much apprecaited in these challenging times :) "

  • "Very fast efficient reply :)"

  • "Very prompt. Good communications. Very understanding of customer issues"

  • "As always very swift and helpful response."

  • "It was a pleasure to talk to Daisy who gave a five star service.  Her knowledge was great and made me feel confident in using Eploy."

  • "Really helpful. Considering what I asked for turned out to pretty complicated they were really quick to get it sorted and it's made such a difference to how user friendly our onboarding process is. "

  • "Huge thanks to Josh who sorted this so promptly."

  • "Daisy was great, and took the time to offer a call to discuss skills in more detail."

  • "Thanks for your help David and Josh, much appreciated "

  • "The support from Andy was exceptional. Informative and thorough."

  • "Josh was efficient, helpful and quick."

  • "Matthew was great dealt with my problem super efficiently thank you!"

  • "Great customer service, Alex was helpful and friendly."

  • "Calum is a real asset and very helpful."

  • "David was knowledgeable and very efficient in dealing with my query."

  • "The process was really good. I enjoyed working with Emma. She was really efficient, fast, and her feedback was great!"

  • "Emma was an absolutely fantastic help!"

  • "First Class! Great and efficient work by Matthew as always."

  • "Matthew has been really accommodative and gone through step by step on how it works."

  • "Sam provided me with exactly what I asked for in a quick and thoroughly professional manner. Thank you"

  • "Sam is always clear and precise when explaining things, very pleased with her help."

Your recruitment success team

Your recruitment success team

Our customer success superstars know Eploy by heart. They’re here to make sure you stay up and running with the best recruiting CRM system and software on the market. Our team has worked with hundreds of Eploy implementations across all sectors, we talk your language... and we’re fluent in Eploy too.

Eploy knowledge base

The Eploy knowledge base is your online resource centre for Eploy recruitment software. It’s filled with help guides, video tutorials and FAQs. Customers can login and raise service requests and track progress of open tickets.
Eploy knowledge base
Submit a Service Request

Submit a Service Request

You can raise a service request and track the progress of your current support tickets online 24/7.

Free customer webinars

We run regular webinar sessions that are free for all customers. Whether you’re looking for a refresher on a particular product area, or you want to take a look at the latest functionality, Eploy webinars are jargon-free and free to access. And even if you can’t make the live event, we post recordings of each webinar on the Eploy Support Centre allowing you to access ATS training resources wherever, and whenever you need.
Free customer webinars

We provide professional services to ensure your recruitment success

We believe

Finding candidates who are the perfect fit for your roles is always challenging. Fortunately Eploy’s world-class recruitment software solutions make it much, much easier. 

Eploy recruitment software is precision-engineered to work on every platform and add value to every stage of the recruitment journey. We automate and simplify processes to attract, engage and employ candidates quickly. With a high degree of measurability, you can track costs and identify performance gaps accurately.

Our software is reinforced with market-leading mentoring and cross-sector expertise so you get training and support to achieve a powerful commercial advantage.