03 May, 2023

Oxford PharmaGenesis is a Health Science communications consultancy providing communications services to the healthcare industry, professional societies, and patient groups.

Founded in 1998, it is the largest independently owned and financed company in the medical communications sector. The award-winning organisation now comprises over 500 talented people working from offices and homes worldwide.

The Talent Acquisition Team at Oxford PharmaGenesis supports candidates throughout the recruitment process. Having grown over the last few years, the team wanted to deliver an improved service that could enhance the candidate experience and internal service delivery with customised automation to streamline the existing ways of working.

The Talent Team reviewed the ATS market against their requirements. Through the evaluation process, the team realised an out-of-the-box solution didn’t align with its sometimes niche processes and required a dedicated best-of-breed ATS platform. Oxford PharmaGenesis recognised that Eploy and its highly configurable recruitment platform could support its strategy.  

In selecting Eploy’s Applicant Tracking System (ATS) & CRM, Oxford PharmaGenesis uses recruitment automation to work smarter, incorporating the human touch elements and supporting different recruitment requirements across territories.

Hayley Bryant, Global Talent Acquisition Manager, commented, “We required a customisable recruitment system that could automate our manual recruitment processes and support our hands-on support service that would intuitively connect with other systems. We chose Eploy’s RESTful API to export new starter data collected during the recruitment process to the HRIS & Payroll system we will soon roll out and connect with our Background Checking provider.

“As a team, we are now well placed for flexibility to adapt to changing business requirements and continually improve the candidate journey and overall activity within the recruitment function.

“Working with the Implementation Team at Eploy, we have configured the system based on our business needs. We didn’t want to over-engineer automation for the sake of it and have designed the system to our requirements, with sound support from the Eploy team. In addition, Eploy provides us with ownership of the recruitment platform to make any future system configurations within the team.

“The enhanced dashboards and management information we have in Eploy provides greater visibility to monitor the performance of all our recruitment activities”.

You can find out more about working at Oxford PharmaGenesis and the careers available here.  

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