16 July, 2020

allpay Limited is the UK’s leading Fintech payments specialist.

Established in 1994, its core business concentrates on providing bill payment services - primarily to the public sector – and handles £8 billion a year across 80 million transactions. The company aims to work with each of its clients to save them money by creating modern payment systems that are both cost-effective and convenient for the end consumer.

Historically, recruitment was predominantly managed through CV submissions on their website and over email, followed by a completely manual candidate journey.

As part of wanting to streamline and improve their recruitment process, allpay selected Eploy via a tender process to provide a solution with an innovative roadmap and the ability to grow with them.

The HR team support the campaign management of roles at several levels across the organisation either at hiring manager, heads of or director level.  This meant a flexible solution was required that could be used across the organisation with varying levels of authorisation and customisation. Also, they were looking to provide their hiring managers, with more empowerment and ownership in the recruitment process, which Eploy could provide with their Hiring Manager Portal.

Having launched their new corporate allpay website, Eploy was able to complement this and provide a seamless link for candidates via the careers page navigation to access the diverse scope of roles on offer through a dedicated Candidate Portal. This improves the candidate experience, empowering candidates to register, apply and track their applications, submit to allpay’s talent pool and accept job offers - all from one central hub.

allpay has regulation responsibilities and many processes in place to ensure compliance in their recruitment process. In choosing Eploy they could be sure that this could be supported in helping allpay comply with their obligations as a data controller as well as with two-factor authentication for system access. The built-in data management tools and GDPR capabilities mean that candidates can manage their data and allow candidates to opt-out at the end of the retention period or for records to be deleted or anonymised. Candidates can opt-out themselves via the career portal.

Nicola Everett, HR Operations Manager commented on the implementation “We now have a truly customisable talent platform that supports us across the recruitment journey. We are looking forward to utilising the full measurement capabilities within Eploy dashboards to focus on the right activities, monitor our KPIs and collaborate better as a team”.

Following the implementation Chris Bogh, CTO at Eploy commented “Offering a customisable solution to each customer means that in-house recruiters, hiring managers and human resources teams work faster and smarter to source and recruit top talent. allpay are a fast-growing tech company who are using Eploy to accelerate their engagement with top talent”.

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