Rachel Robins |

IHRLive London 2021 delivered diverse content covering recruitment improvement, talent attraction, diversity & inclusion, recruitment technology, resilience, emotional intelligence, and more. It was a mix of subjects to get immersed in as live events returned to practice our small talk, networking skills and freedom to be an information sponge.

We were delighted to see one of our clients, Arbuthnot Latham, presenting to a packed house on ‘Effective recruitment processes to maximise hiring success’. The session stimulated plenty of audience questions on the impact of video interviewing and the specifics of

  • Connecting people, processes and technology to deliver an outstanding online candidate and hiring manager experience
  • Engaging with and getting the best out of candidates
  • Identifying the best talent, faster and smarter

We heard how Arbuthnot Latham embraced their brand through the recruitment process and went from paper-based processes where candidates applied via job boards or email to delivering a vision with clear objectives that ensure the bank gets the best out of the people they hire.

The session touched on how the brand evolved along the implementation process, the introduction of recruitment technology, improved results across agency spend, time to hire, and a switch in sourcing candidates.

If you couldn’t attend the session, we have the case study to download here and will post the video highlights on our LinkedIn page shortly.

LIVE highlights and thoughts

One thing that was evident when talking to conference delegates is that as working practices evolve and more hybrid working is embraced by many, those previously daily touchpoints between managers and their teams happen less frequently. So that got me thinking, ‘Does this open up new opportunities for switching up performance management practices?

Susannah Schofield OBE added a nice twist to this thinking when she shared how her team is incentivised with their bonus in full, which reduces if, for example, goals or targets are missed. Susannah shared how this has worked well for her team, who were less in favour of traditional KPI methods. Instead of clinging to outdated processes, we could shift to something that is intuitive and improves the way we work, collaborate, and evaluate performance. Her mantra was that psychology is greater when you fear you have more to lose than to gain. (the principle of loss aversion).

All the sessions will soon be available to view on demand so you can catch up on anything you missed right here.

We will be back at IHR Live in Manchester on 6 October and look forward to seeing you there. If you want to book your place to attend, then be quick in registering. It’s free, but places are limited.  Visit https://www.inhouserecruitment.co.uk/event/live-manchester/

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Join the Eploy Recruitment Technology newsletter and we'll keep you posted when we have new downloadable resources, articles and news from the world of Recruitment Technology.

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