Delivering excellent customer service


Retaining business and securing great word of mouth advertising is only possible if you deliver an excellent level of service to your clients. With the recruitment industry enjoying a growth period, you’ll potentially face competition from high street agencies, so you’ll need to stand out from the crowd to secure new business.

Don’t just rely on your extensive pool of well educated and flexible students, Eploy recruitment software helps you to deliver an unbeatable service - then sit back and watch your client base grow.

Quick placements

Quick placements

Particularly for temp agencies, making placements in a quick and efficient manner is paramount to an excellent level of service. Using pre-screening questions, skills matching and quick job promotion tools will help you deliver the right candidate swiftly.

Account management

Don’t just sell to clients but build relationships with them. If you have a large enough team, allocate account managers to regularly keep in touch and keep the relationship alive. Clients can be easily segmented by team member so everyone is aware of who owns each account.

Account management
Actions

Actions

Set actions for yourself or your colleagues to remember key events or recruiting periods for clients as a reason to get in touch. Your action list is your to-do list and is an easy way of remembering to keep in regular contact with clients.

Client portals

Keep your clients engaged in the recruitment process and offer a dedicated website - where they can securely log in and submit vacancies; review shortlisted candidates and arrange interview times.

Provide your clients with update reports within the portal and set automated reminders to ensure actions take place on time.

Client portals

Read, Watch, Learn

Everything you ever wanted to know about E-Recruitment.

Get more free resources and read our recruitment blog.

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By working in partnership with Eploy to develop and update our system we have achieved considerable time and cost savings, management benefits and ultimately an improved service for our customers.

Zoe Arch, ArtsTemps Co ordinator

ArtsTemps, University of the Arts London

We believe recruitment is about relationships

That's why we've engineered Eploy Recruitment Software to ensure you have the tools to meet your university recruiting objectives. So you can attract candidates, engage with your students and managers, and run an efficient job shop or temp agency.

Top features for delivering an excellent service

  • Mail merge
  • Branded templates
  • Emails
  • Reverse market search
  • Online research tool
  • Client portals

What's your biggest recruitment challenge?

Eploy Recruitment Software is designed to help universities recruit faster and smarter, find out how we help you meet your objectives...

We believe

Running a university job shop or temp agency service is always challenging. Fortunately Eploy’s world-class recruitment software solutions make it much, much easier. 

Eploy recruitment software is precision-engineered to work on every platform and add value to every stage of the recruitment journey. We automate and simplify processes to attract, engage and employ candidates quickly. With a high degree of measurability, you can track costs and identify performance gaps accurately.

Our software is reinforced with market-leading mentoring and cross-sector expertise so you get training and support to achieve a powerful commercial advantage.

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