"All in all eploy® has served to centralise all our communications and improve the service we can now offer.”
Zoe Arch, ArtsTemps Coordinator
ArtsTemps, the new in-house temp recruitment agency at University of the Arts London, has chosen eploy®'s recruitment software solution to help manage, centralise and promote its unique student service. To facilitate this and unify communications, the web-based system boasts eploy®'s most sophisticated Hiring Portal to date.
University of the Arts London (UAL) is the largest arts university in Europe with 22,000 registered students, and ArtsTemps was set-up in September 2009 to recruit UAL students and graduates for employed temporary work within the University across its six Colleges. Fundamental to this service was the need for a web-based recruitment system that would work to proactively promote this service, streamline administration, and facilitate communications with all the parties involved in the recruitment process including the students, department heads (the recruiters), HR, Payroll and Finance.
Zoe Arch, ArtsTemps Coordinator comments: "As a public sector organisation, we have a strict procurement policy which required us to review several different recruitment software providers. We elected to partner with eploy® for a number of reasons, namely the system's advanced web-based functionality, ease of use and ability to be customised. Service and price were also defining factors, with eploy® offering the most flexible and cost-effective solution for our needs."
In addition to the day-to-day support eploy®'s system provides the new recruitment function, ArtsTemps has also benefitted from a new Hiring Manager portal and timesheet authorisation system. This has been specifically created by eploy® to address UAL's complex internal administration procedures. Chris Bogh, eploy®'s Technical Director explains: "For ArtsTemps we needed to configure our online timesheet authorisation portal extensively to enable candidates to enter information online for approval by a multi-layered internal process, which includes the Hiring Manager, Payroll and Finance departments. Importantly, this also had to adhere to the university's strict working practices and policies.
To enhance this management process further, the system is also programmed to automatically send email alerts to notify Hiring Manager's of outstanding timesheets and to generate custom Payroll and HR Financial monthly reports."
Zoe adds: "Prior to ArtsTemps setting up, all on-site recruitment was done on an informal, one-to-one basis between departments and students. Now with the help of eploy® we are able to promote the service more proactively so that it is accessible and understood by all - ultimately achieving our aims of providing students with the opportunity to increase their employability and support themselves financially."
The 'one stop' web service enables students to register their details online using a detailed questionnaire, from which ArtsTemps can automatically skill match and shortlist candidates prior to interviews. "This saves an incredible amount of administration and recruitment time," adds Zoe. "We also now have the ability to text and email students about new positions using eploy®'s automated features, which is proving very popular. Plus, students like the fact that being web-based they can fill in timesheets online at their leisure on campus or at home."
"All in all eploy® has served to centralise all our communications and improve the service we can now offer. The response has been very positive from everyone involved, and the success achieved means we can now look to further expand the student service and redesign the front end of the website with eploy®'s help," confirmed Zoe.
Since going live with eploy® in December 2009, ArtsTemp has registered 1000 students online - including individuals from other institutions who are not able to access this service - and filled more than 250 temporary student positions within University of the Arts London.
Other organisations that are also benefitting from eploy®'s online recruitment software solutions include Straco International, Care@ Recruitment, Morgan Jones, Expand Recruitment and Ardent Search & Selection as well as big name corporate clients including include the British Heart Foundation, Play.com, The Cloud, Network Rail, London Fire Brigade, T-Systems, plus many more.